['Privacy Policy for Sterling Cleaners Ltd\n\nAt Sterling Cleaners Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online platform and services, including professional dry cleaning, garment alterations and repairs, carpet and upholstery cleaning, wedding dress preservation, and same-day laundry service. We comply fully with the General Data Protection Regulation (GDPR) and other applicable privacy laws.\n\nInformation We Collect \nWe may collect and process the following personal data from you: \n- Contact details such as your name, address, phone number, and email address \n- Payment information necessary to complete your transactions \n- Details about the services you request and use through our platform \n- Communication records and preferences relating to your interactions with us \n- Any additional information you voluntarily provide when contacting us or creating an account \n\nUse of Your Information \nYour personal data is used solely for the following purposes: \n- To provide, manage, and improve our services and customer experience \n- To process payments and fulfill your service orders \n- To communicate with you regarding bookings, service updates, and customer support \n- To comply with legal obligations and protect our legitimate interests \n- To send you important notices related to our services when appropriate \n\nData Sharing and Disclosure \nWe will never sell your personal data. We may share your information only with trusted third parties who assist us in operating our business, such as payment processors, delivery services, and IT support. All third parties are obligated to keep your information confidential and comply with applicable data protection laws. We may also disclose personal data if required by law or to protect our legal rights.\n\nData Security \nWe implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal data. These measures protect against unauthorized access, disclosure, alteration, or destruction.\n\nData Retention \nWe retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and as required by law. When your data is no longer needed, it will be securely deleted or anonymized.\n\nYour Rights \nUnder GDPR and other data protection laws, you have the right to: \n- Access the personal data we hold about you \n- Request correction of inaccurate or incomplete information \n- Request deletion of your personal data in certain circumstances \n- Object to or restrict the processing of your data \n- Withdraw consent at any time where processing is based on your consent \n- Data portability to receive your data in a structured, commonly used format \n\nTo exercise any of these rights, please contact us at our physical address below. We will respond promptly and in accordance with applicable laws.\n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can set your browser to refuse cookies, but this may limit access to certain features of our service.\n\nChildren’s Privacy \nOur services are not directed at individuals under the age of 16, and we do not knowingly collect personal data from children without parental consent.\n\nChanges to This Privacy Policy \nWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.\n\nContact Information \nIf you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at: \n\nSterling Cleaners Ltd \n58 Kingsway \nCovent Garden, London, Greater London \nWC2B 6LR \nUnited Kingdom \n\nWe are committed to ensuring that your privacy is protected and thank you for trusting Sterling Cleaners Ltd with your personal information.', 0.0012868, 'gpt-4.1-mini']